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PayPal Zettle

PayPal Zettle
Formerly PayPal Here

Overview

What is PayPal Zettle?

PayPal Zettle (formerly PayPal Here) is a POS and payment processing system that includes either a mobile card reader or a chip reader (hardware), and is powered by the mobile PayPal Here app. Admins can add up to 1,000 users…

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Recent Reviews

TrustRadius Insights

PayPal Zettle has gained popularity among users as a highly effective solution for accepting credit and debit card payments. With the …
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Portable and Reliable

8 out of 10
March 24, 2022
Incentivized
We use PayPal Zettle as a means to process credit card payments for our small newspaper. We tend to run through about two transactions per …
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Pricing

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What is PayPal Zettle?

PayPal Zettle (formerly PayPal Here) is a POS and payment processing system that includes either a mobile card reader or a chip reader (hardware), and is powered by the mobile PayPal Here app. Admins can add up to 1,000 users per account, and the app also includes invoicing, reporting, and…

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Details

What is PayPal Zettle?

PayPal Zettle (formerly PayPal Here) is a POS and payment processing system that includes either a mobile card reader or a chip reader (hardware), and is powered by the mobile PayPal Here app. Admins can add up to 1,000 users per account, and the app also includes invoicing, reporting, and inventory management features.
The pricing structure for payment processing is:
2.7% per US card swipe.
3.5% + $0.15 to key in cards.
2.9% + $0.30 to invoice.
1% for cross-border transfers.

PayPal Zettle Video

The TrustRadius team goes over some of the best free POS software and services, which includes Paypal Zettle.

PayPal Zettle Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo
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Comparisons

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Reviews and Ratings

(53)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

PayPal Zettle has gained popularity among users as a highly effective solution for accepting credit and debit card payments. With the ability to transform mobile phones into point-of-sale systems without the need for additional hardware or lengthy banking processes, businesses have found it to be an invaluable tool. Instant payments facilitated by PayPal Zettle eliminate the need for bank transfers or checks, providing a seamless transaction experience for both businesses and customers. The fast and fluid PayPal Here hardware allows for quick and efficient transactions, saving time and avoiding the expense of a separate POS system. Integrating PayPal Zettle with eCommerce platforms like BigCommerce allows for easy inventory management across online and in-store sales. Solo business owners appreciate the simplicity of PayPal Zettle's Bluetooth card reader and user-friendly app, enabling them to accept payments during consultations and ultimately boosting sales. It is also widely used by businesses managing multiple online stores, accepting orders over the phone, and selling physical goods and information products in person at events. Nonprofit organizations have successfully utilized PayPal Here for accepting charitable contributions, processing credit card payments at fundraising events, and facilitating manual entry of orders or donations. Additionally, service businesses benefit from PayPal Here as it allows them to take customer credit card payments on-site, regardless of their location. Overall, PayPal Zettle has simplified credit card payment processing for small businesses, streamlined operations, reduced wait times, improved customer experiences, and ultimately increased purchases and customer satisfaction. With its versatile features and integration capabilities with eCommerce sites, PayPal Zettle proves to be a valuable tool across various industries.

Efficient hardware connection: Users have praised the seamless and efficient hardware connection of PayPal Zettle. Many reviewers have stated that their mobile devices and the PayPal Zettle application quickly recognize the hardware, saving them valuable time compared to other POS systems.

Instant transaction processing: The instant transaction processing feature of PayPal Zettle has been highly regarded by users. Numerous reviewers have mentioned that transactions can be carried out within a second simply by passing the NFC chip inside the system, providing a smooth and efficient payment experience.

Convenient transaction history management: Users appreciate the convenience of tracking and managing their transactions with PayPal Zettle. Several reviewers have pointed out that the transaction history is conveniently shown in their registered PayPal account, giving them an easy-to-access overview of their payment history.

Delayed Access to Funds: Some users have reported that payments received through the PayPal Here system are initially frozen for 48 hours, causing delays in accessing funds.

Limited Features and Integration: Several users have mentioned that the PayPal Here application lacks certain features and integration options with their PayPal accounts, which can be limiting for their business needs.

Lack of Inventory Control and Integration: Users have expressed dissatisfaction with the lack of built-in inventory control in the PayPal Zettle software. Additionally, some reviewers have noted that it does not integrate directly with popular platforms like WooCommerce, making it less convenient for managing their business operations.

Attribute Ratings

Reviews

(1-6 of 6)
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June 28, 2022

Highly Recommended

William Stewart | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I needed a POS solution that would integrate with our Big Commerce eCommerce platform to make my life easier as far as managing inventory that I sell both in-store and online. I also did not want to spend a lot on this solution since in-store sales are not as strong as they used to be.
  • Integration with eCommerce platforms
  • Ease of use
  • Low card processing costs
  • Low hardware cost
  • Speed of transaction processing
  • Speed of accessing funds
  • Documentation
  • Cannot use HTML for creating description
I absolutely LOVE this system. It is very fast and easy to use, and integrates with my eCommerce platform perfectly. Support is excellent and I rarely have any hold time when calling. I don't need to call often at all, but I did a fair amount when first setting up the system as the instructions are incomplete and quite limited. They were very helpful and knowledgeable. The card processing fees are really low and the money is in my account quickly, even on weekends! I can either keep the funds in my PayPal account and access them with my PayPal business debit, or I can transfer them to my back (or a combination of these). The funds are always in my bank next business day. Also, it was one of the least expensive solutions out there as far as the hardware goes. There are a few minor issues on my "wishlist", such as being able to use HTML when creating the product description. I have to go into my eCommerce platform and edit the descriptions to match the overall look & feel of my other products that are not on the Zettle app. I highly recommend it!
Tara Brueske | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
I use it for both payment from a vendor where I perform and also to sell merchandise to customers. It's been wonderful to be able to offer a way for a customer to pay me without cash. Also, for businesses that hire me, they can pay with a credit card versus going through a lengthy process of invoicing, then sending a check and more. It has saved me time and has saved them time as well. It's easy to access on my phone so I don't even need the card reader anymore. I'm so glad that I have this option as it has increased sales for me.
  • Ease of use
  • It's immediate that I receive my payment
  • I can use it with a phone
  • I can use it with or without a card reader
  • If you only have an option of sliding a credit card through a card reader, it can keep showing errors
  • It would be nice to have a ready made receipt available to email the customer after purchase
  • Sometimes it's hard to know where to put the actual person or company name when they buy
Honestly, It has been fabulous for me as a musician at a live concert. Just recently, I played a gig where the person wanted to pay me with a biz credit card and it makes it so smooth to be able to do it right there--even before the concert begins. Plus, they can get a receipt emailed to them right away so all the proper paperwork is taken care of. I can do my gig with ease and know I'm already paid.
The only place I can think of at the moment where it might be less appropriate is if a church asked for money with people coming around with this app. But otherwise, I think it can definitely improve your business profits.
March 24, 2022

Portable and Reliable

Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use PayPal Zettle as a means to process credit card payments for our small newspaper. We tend to run through about two transactions per day. The combination of a card reader and an app makes it much easier and less stressful to be able to process payments. Some of our payments range from under $10 to over $1,000. Having one consolidated system that feeds into our existing PayPal account is crucial.
  • Ease of Use
  • Immediate Payment
  • Good conflict resolution
  • Use of the app
  • Rates are relatively high
  • Should automatically send chip reader
  • Descriptions do not always show up in card statements
I recommend PayPal Zettle quite a bit, actually. Its flexibility is easy enough to use for people who are not used to technology. Square has good traits, too, but since so many people already have PayPal accounts, it makes it much easier to use. It is perfect for everyday use of bot large and small transactions.
Jessica Alvarez | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
In our company, it is very common for clients to make payments with their credit or debit card, because sometimes, clients need to pay some amount of the rent of the property that we have given them, or they must pay some extra commission for the repair of the property. For us, PayPal Here has been a significantly good solution, since it allows us to use our mobile phone as a POS system, without having to buy a POS and carry out a long banking process to register that POS. Currently, we use PayPal Here in all sectors of our company, since this has helped us that customers can make all kinds of payments just by providing us with their credit or debit card, just simply place that card in the PayPal POS system Here and I will automatically receive the transaction of receiving the money in my PayPal account. It is a very good option for my clients to make instant payments without the need to make bank transfers or make use of a check, the PayPal Here hardware is very fast, fluid and allows us to carry out transactions like POS in a matter of seconds.

It has helped us a lot to carry out transactions without the need to make an extra expense in a POS system and in the bank registry of the same.
  • The PayPal Here hardware connection is very effective, my mobile device recognizes it immediately and the PayPal Here application to receive payments also recognizes it immediately. I don't have to wait a long time like some other POS.
  • Transactions are made instantly, you just have to pass the NFC chip inside the PayPal Here system, and in a second the transaction will be carried out and it will be shown in the history of the PayPal account registered in the POS.
  • It is very easy to provide a receipt to the customer when they use their card within our PayPal Here POS system, as it allows us to digitally send a ticket to the customer and also allows us to send the invoice by email.
  • Payments received through the POS are reflected in the PayPal account associated with the PayPal Here system. In our case, we have associated our Business PayPal account, however, the payments appear as frozen for 48 hours. They are received in the PayPal account immediately but remain frozen during that time.
  • The PayPal Here application is quite simple, it has a simple design and the PayPal Here functions include a system where you can see the payment history, you can send the receipt of each transaction and you can also configure the POS system, without However, I think they should add more features to better integrate with my PayPal account.
Despite the time that you have to wait to be able to receive the money for each transaction made through the PayPal Here POS system, I consider that it is a system that has a lot of potential and that, without a doubt, allows companies to obtain a lot of POS system cheaper, no need to pay for a bank POS system that is much more expensive and requires a more complex process to configure and register at the bank branch. I would definitely recommend PayPal Here for any small, medium or large company, it has excellent potential, the reading of the NFC chips is instantaneous and allows each credit or debit card to be recognized immediately and the transaction to be completed in a few seconds. It is a very advanced system, easy to use and very easy to configure, if you are looking for a system that is not so complicated to add a POS to your company, PayPal Here is the best option.
October 25, 2019

Fast, Easy, & Convenient

Fredrick Doss, M.A. | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Paypal Here is used as part of our fundraising operations at events and meet and greets. It allows us to seamlessly take donations from individuals that would like to contribute to our campaign. It is used at nearly every event where there is a potential for people to make donations.
  • It is incredibly easy to accept donations via card for our organization. It usually takes 3 minutes or less.
  • It allows for easy collection of information we must report for campaign finance reporting and compliance.
  • It is exceptionally easy if the donor already has a PayPal account. Donations are collected in record time without the need to collect any additional information except the donor's employer and occupation. The other information needed is already stored in their account.
  • Usually, if there is any delay in donation processing it has to do with the speed at which a credit transaction is processed, but I know part of that is the strength of the internet connection.
  • While it is user-friendly, it does require some training for people that have never used it before to ensure donations are processed correctly. It usually takes a few uses before newer employees feel comfortable using it with confidence.
Paypal Here is perfect for when you're constantly on the go. Our campaign sometimes does 3-5 events per day and we always need the ability to take donations, especially when we've run out of donation envelopes. As long as you have an internet connection and a smartphone, Paypal Here makes it easy. Collect payments on the road, and all of the information for compliance is waiting for you when you log in on your desktop or laptop.
AK Cyrway | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Paypal Here was used for the first time by the nonprofit I volunteered for taking in registration and membership in an art show. This was the first time we had opted to take credit cards for the organisation.
  • Easy to use and understand interface
  • Versatility across devices and through the dashboard
  • Easy to understand terms
  • This is a service best for small non-profits and self-employed artists.
  • Reliant on wifi or mobile access
This is a great tool for artists, crafters, and non-profits to take credit card payments or paypal transfers on the go, to pay for goods, services, and memberships.
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